We truly believe we carry some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30-day guarantee.

If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your order.

"At KINGLUCKYMALL, customer satisfaction is at the heart of everything we do. Our dedicated customer service team is here to ensure you have the best experience, from product selection to post-purchase support. Whether you need assistance with order details, have questions about our screen protectors, or require guidance on installation, we’re ready to help with prompt, friendly, and knowledgeable service.

We believe in providing solutions that leave you feeling valued and confident in your choice with KINGLUCKY MALL. Please don’t hesitate to reach out to us for any reason at support@kingluckyshop.com. We’re here to make sure your experience with KINGLUCKY is exceptional, every time."

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

• Processing Time: 1-2 Days
• Shipping Time: 5~15 Days (Depending on the region and the available shipping option)

Shipping Methods: Air freight for all regions

Estimated Delivery Times

1. US Standard shipping: 3-5 business days 
2. EU&AU Standard shipping: 5-10 business days 
3. South Pacific Asia: 6-12 business days 
4. Other Countries: Depending on the region and the current status, the delivery time may vary. After placing an order, you can always track your order with the provided tracking number for more accurate shipping times. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We accept returns for the following reasons:

• Reason Code A: Wrong item received
• Reason Code B: Damaged or defective item
• Reason Code C: Unsatisfactory quality

Please note that items that are damaged due to misuse or improper installation are not eligible for return.